Research assistant (m/f/d) in the area of customer training and application support

NETZSCH-Gerätebau GmbH is a successful, innovative company that offers you a wide range of opportunities for professional development. We are a world leader in a high-tech niche area with measuring instruments for thermal analysis and rheology. Our devices are used in laboratories and production facilities all over the world to examine everything from raw materials to finished products as part of research and development and quality assurance. They are used for material characterization at the highest level for almost all materials, such as plastics, ceramics and metals - from pharmaceuticals to components for aircraft construction.

Our company is family-owned, which is reflected in our corporate culture: Work-life balance is a high priority, which our employees appreciate. We offer you everything you could wish for, both professionally and privately. Work for a future-oriented and internationally oriented world market leader.

Job Description

After your induction, you will be responsible for planning, preparing and conducting customer training courses, seminars and online courses for various thermal analysis methods, primarily Simultaneous Thermal Analysis (STA), Differential Scanning Calorimetry (DSC) and Thermogravimetric Analysis (TGA), together with your colleagues in the NETZSCH Academy department.

You will impart product and application-specific knowledge to our customers in courses and carry out demonstrations on site at the customer's premises or in our application laboratories in Selb as well as at internal and external seminars and webinars.
If required, you will support the application laboratory during customer visits and contract measurements.
You will deal with inquiries from our customers, sales offices and sales partners regarding the use, handling and interpretation of measurement results.
In cooperation with our application laboratory, you will play a key role in the targeted exchange of information with our Research & Development department for the further development of our devices.
You will prepare application notes and scientific publications for specialist journals.
You will represent NETZSCH Analyzing and Testing at trade fairs and conferences, occasionally also with technical presentations.

Qualifications

You have a degree in natural sciences, preferably in physics, chemistry, materials science or a comparable course of study.
You have knowledge of thermal analysis (DSC, TGA, STA) and gas analysis (MS, FT-IR, GC-MS) and are willing to familiarize yourself with other methods.
You have an impeccable and courteous manner towards customers and are characterized by cooperative teamwork.
You are business fluent in written and spoken German and English, we would be pleased to hear from you if you speak other languages.
A willingness to travel is a prerequisite.